Under 60 min
Hyperlocal
Store to door within the neighbourhood, on a rider dispatched the moment the order lands.
Live network
India’s trusted last-mile delivery partner.
BM Xpress provides technology-driven last-mile delivery, hyperlocal fulfilment, dedicated fleets, and enterprise logistics solutions that help businesses deliver faster, reduce costs, and scale with confidence.
Under 60 minSame-dayNext-day
Live tracking
Track your shipment.
Enter your AWB or order ID and land straight on the timeline — acceptance, pickup, transit, doorstep.
Don’t have an AWB yet? Talk to sales →
The company we keep
Integrations and our partners.
How fast we deliver
0 deliveries a day, in three tiers.
Same-day
In-city
Within city limits, on the day of pickup. Slotted or on-demand windows.
Next-day
Bengal-wide
Across West Bengal, delivered the following working day.
Scale
200+
Pincodes served
Across West Bengal
35+
Hubs & partner locations
Owned and franchised
24/7
Operations & support
Riders and CS round-the-clock
The commitment
Delivered when we said we’d deliver.
Four things a prospect asks about on the first call. Here is the honest answer to each.
Real-time ETA
Every order carries a live estimated arrival time from acceptance through the doorstep. Your customer knows when it is coming.
Ground and air
Bengal-wide ground network for last-mile delivery, with air freight for time-critical or long-haul dispatch — in partnership with Blue Dart Aviation.
0%
On-time delivery
Currently measured at 94–95% across all shipments. Late deliveries follow the SLA credit cycle in your contract.
Live tracking, live support
Real-time shipment tracking with a customer-support desk on call for exceptions and escalations.
Our services
Completelast-milelogisticssolutions.
From hyperlocal deliveries to dedicated fleets and fulfilment operations, BM Xpress provides end-to-end logistics solutions that help businesses deliver faster, reduce costs, and scale with confidence.
01
Hyperlocal delivery
Fast delivery within 30–120 minutes
Deliver orders from stores, restaurants, pharmacies, warehouses, and dark stores directly to customers with real-time visibility.
- Same-day delivery
- Live GPS tracking
- OTP proof of delivery
- API integration
02
3PL last-mile
Reliable delivery for logistics partners
Expand your delivery network with our scalable rider fleet, hub operations, and real-time shipment tracking.
- Hub-to-customer delivery
- White label operations
- Dedicated operations team
- Live dashboard
03
Dedicated fleet
Riders who only work your route
Deploy trained riders and vehicles exclusively for your operations with complete fleet management and performance monitoring.
- 2W, 3W and 4W fleet
- Route optimisation
- Fleet analytics
- Branded delivery teams
04
Reverse logistics and RTO
Returns are not an afterthought
Handle customer returns, failed deliveries, and reverse logistics efficiently with complete tracking and proof of pickup.
- Reverse pickups
- RTO management
- Proof of pickup
- Real-time tracking
05
Cash on delivery
Collected, reconciled, remitted
Collect, reconcile, and settle cash-on-delivery payments with transparent reporting and scheduled remittances.
- COD collection
- Daily reconciliation
- Settlement reports
- Finance dashboard
06
Fulfilment and dark stores
Pick, pack and ship from local stock
Use our fulfilment centres to reduce delivery time and improve customer experience with local inventory management.
- Inventory storage
- Pick and pack
- Same-day fulfilment
- Warehouse management
Fulfilment
Keep the stock nearer the door.
Same-day only works if the box starts close to the customer. Store with us and the order is picked, packed, and out on a rider from the same hub — instead of spending its first day in transit.
Ask about storageStorage in our hubs
Hold stock close to the customer instead of shipping it across the state on every order. Ambient storage today; ask about temperature-controlled.
Inward, pick, and pack
We receive your stock against a purchase order, check it in, then pick and pack each order to your packaging spec.
Inventory you can see
Stock levels update as orders move, so what your storefront shows is what is actually on the shelf.
Returns back into stock
RTO and customer returns come back to the hub, get checked, and go back into sellable stock rather than sitting in a corner.
Who we move for
Built for every delivery-driven business.
The order lifecycle
Four states, and a timestamp on each one.
Queued
Order lands
Your order arrives by API, panel upload, or a dark-store pick list. It is validated against serviceability before anyone is assigned.
Assigned
Rider takes it
BMX Dispatch assigns by hub, live rider load, and distance. The rider is on our payroll and punched in, not a name from a pool.
In transit
It moves
Pickup is scanned, the route runs, and status changes are written the moment they happen. Exceptions surface immediately, not at end of day.
Delivered
Proof closes it
Delivery is closed with proof, the customer is notified, and the rider's earning for that order is credited to their wallet the same day.
Getting orders to us
Integrate, or don’t.
The API is there if your team wants it. Plenty of clients never touch it and upload a file instead. Neither route changes what happens once the order reaches a rider.
Orders sync from your store.
Plugin or webhook, either works.
OMS handover with reconciliation.
Aggregator handover, standard flow.
REST API
Create shipments, pull status.
View API reference
Excel or CSV
Upload a file, no build required.
Getting started
Live in about two weeks.
Four short steps. No sales cycle, no protocol dance — the first two weeks are working days, not calendar days.
- 01
Send us your pincodes
We check them against live hub coverage and tell you honestly what we can and cannot serve today.
- 02
Agree the commercials
Rate card, SLA window, COD remittance cycle, and who absorbs RTO. Written down before anything ships.
- 03
Connect or upload
API, plugin, or a daily file. We run a handful of test orders end to end before you send real volume.
- 04
Go live on one cluster
Start with a single pincode cluster for two weeks. Scale hub by hub once the numbers hold.
Before you ask
The questions we get every time.
Which areas do you actually serve?
Hubs are live in Murshidabad, Rajarhat, Kolkata, Dankuni, and Chandannagar, with the surrounding corridors covered from each. Send us a pincode list and we will mark it up honestly rather than promise blanket coverage.
What does it cost?
Rates depend on weight, distance band, and whether you are on per-order or a dedicated monthly commitment. We quote against your real order file, not a generic slab, so ask and we will price it properly.
How does COD remittance work?
Cash is collected at the door, reconciled against your order file, and remitted on a cycle agreed before you go live. You get the reconciliation, not just the transfer.
Who pays when a delivery fails?
Depends on why. Address and customer-unavailable failures follow the NDR rules in your contract; anything caused by us is on us. It is written into the rate card so it is never a conversation after the fact.
Do we have to integrate?
No. The API exists, and plenty of clients never use it. A daily CSV or the client panel gets orders to us just as reliably.
Are your riders employees or gig workers?
On our payroll, punched in through our own rider app, and paid the same day through our payout system. That is deliberate, and it is why service quality holds.
How small can we start?
One pincode cluster for two weeks. No contract to walk away from at the end of it.
Start small
Give us one route for two weeks.
Pick your hardest pincode cluster and put it on the network. You will see the dispatch view from day one, and you can walk away at the end of the pilot without a contract.
Replace hello@bmxpress.in and the phone number with live details.